HIGH-PERFORMANCE WORK SYSTEMS (HPWS) FOR TOURISM EMPLOYEES’ QUALITY OF LIFE (QOL)
Short Abstract
Building on recent developments on human resource management and burnout theories, we investigate how high-performance work systems (HPWS) enhance tourism employees’ quality of life (QoL). We surveyed a sample of 420 employees from the tourism industry. Through PLS-SEM, we found that HPWS are conducive for higher levels of job satisfaction, and also that they reduce employees’ burnout, partly because HPWS contribute to reducing job demands.
Type of Submission
Paper Presentation
Location
Gran Canaria
Recommended Citation
Dorta-Afonso, Daniel; Romero-Domínguez, Laura; and Benítez-Núñez, Claudia, "HIGH-PERFORMANCE WORK SYSTEMS (HPWS) FOR TOURISM EMPLOYEES’ QUALITY OF LIFE (QOL)" (2023). ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19. 74.
https://docs.lib.purdue.edu/itsa/ITSA2022/ITSA2022/74
Participation
Attend the conference at Gran Canaria in person.
HIGH-PERFORMANCE WORK SYSTEMS (HPWS) FOR TOURISM EMPLOYEES’ QUALITY OF LIFE (QOL)
Gran Canaria
Building on recent developments on human resource management and burnout theories, we investigate how high-performance work systems (HPWS) enhance tourism employees’ quality of life (QoL). We surveyed a sample of 420 employees from the tourism industry. Through PLS-SEM, we found that HPWS are conducive for higher levels of job satisfaction, and also that they reduce employees’ burnout, partly because HPWS contribute to reducing job demands.
https://docs.lib.purdue.edu/itsa/ITSA2022/ITSA2022/74