Impact of COVID-19 pandemıc on hotel employees’ task performance

Location

Gran Canaria

Participation

Attend the conference at Gran Canaria in person.

Type of Submission

Paper Presentation

Short Abstract

This study investigated the impact of job insecurity, anxiety and depression caused by the COVID-19 pandemic on hotel employees’ task performance, as well as the role of resilience on these relationships. This is one of the very few empirical studies that have been conducted on different job insecurity consequences in the hospitality sector. The findings of this study indicated that while job insecurity negatively impacted psychological strains, i.e. anxiety and depression, it did not significantly influence task performance.

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Impact of COVID-19 pandemıc on hotel employees’ task performance

Gran Canaria

This study investigated the impact of job insecurity, anxiety and depression caused by the COVID-19 pandemic on hotel employees’ task performance, as well as the role of resilience on these relationships. This is one of the very few empirical studies that have been conducted on different job insecurity consequences in the hospitality sector. The findings of this study indicated that while job insecurity negatively impacted psychological strains, i.e. anxiety and depression, it did not significantly influence task performance.

https://docs.lib.purdue.edu/itsa/ITSA2022/ITSA2022/13