This article presents findings from an IRB-approved study about writing center social media use and nonuse using survey data keyed to five factors: reasons for nonuse; purposes for use; platforms used; approaches to use that consider platforms and target audiences; and recommendations to other writing centers to use or not use social media. While the 91 writing centers not using social media commonly cited a lack of time, lack of staff, and lack of experience as reasons, the majority of writing centers in this study maintained a social media presence. These 153 writing centers tended to use multiple platforms, commonly to promote the center and reach other writing centers, and often perceived students and faculty as their target audiences. A majority of the 244 respondents recommend social media use to other writing centers regardless of their own center’s usage or non-usage. The study not only aimed to provide more and more in-depth data about writing center social media use and nonuse; it also considered conversations about writing center purpose as presented to a diverse audience that included administrators outside of writing centers and underscores the potential for writing centers to produce multimodal writing on such platforms.
May, Amanda M.
"On Networking the Writing Center: Social Media Usage and Non-Usage,"
Writing Center Journal: Vol. 40