Location
STEW202
Session Number
29
Session Title
Transformation of a County Highway Department
Track Title
Local Agency
Event Description/Abstract
In this session we present steps taken to improve the public image and employee culture at the Boone County Highway Department, including policies, processes, and strategies we implemented successfully and attempted changes that weren’t successful. We will discuss challenges we faced and the image we had to overcome at the onset of our transformation, as well as goals established in planning for the future of the department.
Integrating Private Company Principles into a Government Department
STEW202
In this session we present steps taken to improve the public image and employee culture at the Boone County Highway Department, including policies, processes, and strategies we implemented successfully and attempted changes that weren’t successful. We will discuss challenges we faced and the image we had to overcome at the onset of our transformation, as well as goals established in planning for the future of the department.