"Effects of Online Brand Community on Value Creation Practices and Bran" by Yongsoo Ha

Date of Award

January 2016

Degree Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

Department

Consumer Science

First Advisor

Richard Feinberg

Committee Member 1

Christopher Kowal

Committee Member 2

James Anderson

Committee Member 3

Stewart Alexander

Abstract

Online brand community refers to a specialized, non-geographically bound, online group of consumers, based on social communications and relationships among brand’s consumers. This study has four objectives; (a) testing the effects of online brand community by a sum of community markers, (b) testing the effects of online brand community on value creation practices and brand loyalty, (c) testing the mediating effects of community loyalty in a relationship between value creation practices and brand loyalty, and (d) testing the effects of consumers’ motivation for participation on online brand community. A survey-based empirical study was conducted. Data were collected, using Amazon Mechanical Turk, from members of online brand communities. Data were analyzed through structural equations modeling using AMOS 20.

Share

COinS