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Extending the Live Chat Reference Service at the University of Turin – A Case Study

Franco Bungaro, University of TurinFollow
Maria Vittoria Muzzupapa, University of TurinFollow
Marco Stefano Tomatis, University of TurinFollow

Presentation_Muzzupapa_Tomatis_extending-live-chat_presentation.ppsx (448 kB)

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Extending the Live Chat Reference Service at the University of Turin – A Case Study

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