Session Number
P212
Keywords
subject services, basic natural science, user survey
Description
After investigating service requirements in basic natural science disciplines in Wuhan University, China, we analyze the characteristics according to the survey results, then provide the service strategies suitable for the science subject service. Five colleges in Wuhan University, including physics, chemistry, biology, mathematics, and environment, were investigated. The questionnaires include the frequency of science users using the library or the department reference room, how to get the resources for research, main document types used in the library or the department reference room, satisfaction rate in subject resources, training demand of science users, choice of service pattern, user’s expectation of subject librarian’s work place, the effective communication way between subject librarians and science users, science users’ expectation to the department reference room.
Questionnaires were issued in two ways: First, the librarians sent the questionnaires to teachers and students, 217 valid questionnaires were obtained; Second, the librarians look for relevant graduate or undergraduate students in the reading room and other places, 109 valid questionnaires were received. Five respondents averaged in each college.
In all,326 valid questionnaires were obtained and analyzed. We propose that in science subjects service, first, we should carry out targeted services according to the user demands, user psychology, user experience, pay attention to the user’s real and potential needs, and avoid "supply and demand imbalance" or "surplus". Then we should think how to guarantee the science disciplines’ subject service. The cooperation ability, the personal knowledge management, search capabilities of the subject librarians are important. A service team including preliminary subject librarians, service-oriented librarians, research subject librarians should be constructed. At last ,we should explore the training pattern and contents suitable for the science users, focus on training teachers’ information retrieval ability, then teachers can instruct their students to some extent. To design the training contents, we can emphasize guidelines for manuscript submission, sci-tech novelty retrieval document management software.
P212 Presentation
Orientation and Characteristics of Subject Service in Basic Natural Science Based on the Investigation in Wuhan University, China
After investigating service requirements in basic natural science disciplines in Wuhan University, China, we analyze the characteristics according to the survey results, then provide the service strategies suitable for the science subject service. Five colleges in Wuhan University, including physics, chemistry, biology, mathematics, and environment, were investigated. The questionnaires include the frequency of science users using the library or the department reference room, how to get the resources for research, main document types used in the library or the department reference room, satisfaction rate in subject resources, training demand of science users, choice of service pattern, user’s expectation of subject librarian’s work place, the effective communication way between subject librarians and science users, science users’ expectation to the department reference room.
Questionnaires were issued in two ways: First, the librarians sent the questionnaires to teachers and students, 217 valid questionnaires were obtained; Second, the librarians look for relevant graduate or undergraduate students in the reading room and other places, 109 valid questionnaires were received. Five respondents averaged in each college.
In all,326 valid questionnaires were obtained and analyzed. We propose that in science subjects service, first, we should carry out targeted services according to the user demands, user psychology, user experience, pay attention to the user’s real and potential needs, and avoid "supply and demand imbalance" or "surplus". Then we should think how to guarantee the science disciplines’ subject service. The cooperation ability, the personal knowledge management, search capabilities of the subject librarians are important. A service team including preliminary subject librarians, service-oriented librarians, research subject librarians should be constructed. At last ,we should explore the training pattern and contents suitable for the science users, focus on training teachers’ information retrieval ability, then teachers can instruct their students to some extent. To design the training contents, we can emphasize guidelines for manuscript submission, sci-tech novelty retrieval document management software.