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Abstract

The implementation of lean methods in a health care setting is difficult when nurses are inadequately informed about lean techniques, principles, and the intent of these when applied in health care. To aid in communication amongst health care officials and ease of workplace transformation, there is a need for a supplemental lean education program that is tailored to the needs of nurses. The high-level objective of this research project is to identify and eliminate waste in health care facilities to ultimately save the facility (public-, private-, or government-owned) money without compromising customer satisfaction. The ultimate goal of this project is to develop an introductory presentation and documentation material to help inform nurses about the importance of implementing lean techniques and principles. In this article, current inefficiencies in nurses’ work processes are identified. An inventory of their current knowledge base and learning outcomes is developed through discussion-based interviews.

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