DOI
10.5703/1288284316374
Start Date
5-2017 12:00 AM
Abstract
The benefits of Value Stream Mapping (VSM) in higher education are highlighted through this case study which demonstrates that by using the practices of VSM, the graduate recruiting process can be successfully improved by engaging faculty and staff in change events and with rigorous follow up.
A Value-Stream Mapping Success Story: MBA Recruiting Process Improvements
The benefits of Value Stream Mapping (VSM) in higher education are highlighted through this case study which demonstrates that by using the practices of VSM, the graduate recruiting process can be successfully improved by engaging faculty and staff in change events and with rigorous follow up.