Extending the Live Chat Reference Service at the University of Turin – A Case Study

Author

Franco Bungaro, University of TurinFollow
Maria Vittoria Muzzupapa, University of TurinFollow
Marco Stefano Tomatis, University of TurinFollow

Recommended Citation

Franco Bungaro, Maria Vittoria Muzzupapa, and Marco Stefano Tomatis, "Extending the Live Chat Reference Service at the University of Turin – A Case Study." Proceedings of the IATUL Conferences. Paper 1.
https://docs.lib.purdue.edu/iatul/2017/challenges/1