Abstract
Robust flight decks are possible in both normal and novel operations. Existing crew resource and error management programs can improve team-centered resilience with Oshry’s organization development (OD) principles. The need on the flight deck is to diminish the invisible behavioral gap between espoused theory and theory-in-use by balancing Oshry’s four basic elements that make up robust human systems—differentiation, homogenization, integration, and individuation. This low-cost OD vision is offered as a guide for organizations to tailor existing aircrew recurrent training modules. Assessment and diagnosis measures are recommended for continuous improvement, so this OD framework includes adaptive feedback interventions and soft-skills behavioral markers for organizations to consider.
Recommended Citation
Stasio, Michael J.
(2013)
"Robust Flight Deck Systems: Harnessing the Synergistic Power of the Crew,"
Journal of Human Performance in Extreme Environments: Vol. 11
:
Iss.
1,
Article 3.
DOI: 10.7771/2327-2937.1058
Available at:
https://docs.lib.purdue.edu/jhpee/vol11/iss1/3
