Date of this Version



Workshop, Training, CIC, Technology Training, Faculty Training, Documentation


At Purdue University, the central IT organization (Information Technology at Purdue) is charged with helping instructors (Faculty, staff, and graduate students) use technology to enhance teaching and learning. Our group develops workshops (face-to-face and online)) and documentation (written, video, etc.) to assist in this effort.

This presentation describes

  • The Facilitator Maturation Process - the steps our facilitators must take to go from a new hire to an independently deploy-able trainer
  • Recent steps we took to redesign our workshops to make them more engaging and instill active learning techniques in their delivery.
  • The documentation creation process/workflow we instituted to streamline and insure timely completion of newly created and revised documents
  • The supplemental video we have created so non-attendees can work through our documentation on their own time and pace, or attendees can review the material delivered in class