Manuscript Title
DOI
10.5703/1288284317336
Abstract
This paper gives insights on how to measure the degree of lean for services and explores existing instruments, proposing adaptions on an existing instrument, developed for production.
Included in
Business Administration, Management, and Operations Commons, Higher Education Commons, Industrial Engineering Commons, Systems Engineering Commons
The application of measures of lean production for services
This paper gives insights on how to measure the degree of lean for services and explores existing instruments, proposing adaptions on an existing instrument, developed for production.
