Lean Six Sigma for Public Sector and Non-Profit Sector

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	Deliberate and emergent strategies of Lean implementation in Higher Education (HE) – a multiparadigmatic approach. Justyna Maciąg, Jagiellonian University in Cracow, Poland
	From Letters to Logistics - The enabling role of a lean transformation programme in a national postal service: The case of An Post, Ireland Seamus O'Reilly, University of Cork Leadiing Edge Group An Post
	Key themes of practical implications of Lean, Six Sigma and Lean Six Sigma in the public administration sector. A Systematic Literature Review EVANGELOS PSOMAS, University of Patras Efthalia Keramida, University of Patras Antony Jiju, Heriot Watt University
	Rattle Detection – An Automotive Case Study Orla Hartley, Jaguar Land Rover
	Sustaining Continuous Improvement in Public Sector Services Through Double Loop Learning Chris Buckell MSc, University of Warwick Mairi Macintyre Assoc. Prof., University of Warwick
	The application of measures of lean production for services Willem Salentijn, VU University Amsterdam Jiju Antony, Edinburgh Business School chad laux, Purdue University

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