Abstract
The purpose of this paper is to explore how to use Six Sigma to improve the service process in higher education.
DOI
10.5703/1288284316383
Start Date
5-2017 12:00 AM
Date of this Version
May 2017
Recommended Citation
Li, Na; Ely, Susan; and Laux, Chad, "How to Use Lean Six Sigma to Improve Service Processes in Higher Education: A Case Study" (2017). International Conference on Lean Six Sigma. 15.
https://docs.lib.purdue.edu/iclss/2017/Proceedings/15
COinS
May 1st, 12:00 AM
How to Use Lean Six Sigma to Improve Service Processes in Higher Education: A Case Study
The purpose of this paper is to explore how to use Six Sigma to improve the service process in higher education.
