Purdue University

 

Abstract

The purpose of this paper is to study how to resolve conflicts among major the stakeholders using the Kano et al. (1984) model so as to improve the quality of higher education (HE).

DOI

10.5703/1288284316382

Start Date

5-2017 12:00 AM

Date of this Version

May 2017

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May 1st, 12:00 AM

Resolving Stakeholder Challenges in the Higher Education System

The purpose of this paper is to study how to resolve conflicts among major the stakeholders using the Kano et al. (1984) model so as to improve the quality of higher education (HE).