Abstract
The purpose of this paper is to study how to resolve conflicts among major the stakeholders using the Kano et al. (1984) model so as to improve the quality of higher education (HE).
DOI
10.5703/1288284316382
Start Date
5-2017 12:00 AM
Date of this Version
May 2017
Recommended Citation
Tetteh, Godson A., "Resolving Stakeholder Challenges in the Higher Education System" (2017). International Conference on Lean Six Sigma. 14.
https://docs.lib.purdue.edu/iclss/2017/Proceedings/14
Resolving Stakeholder Challenges in the Higher Education System
The purpose of this paper is to study how to resolve conflicts among major the stakeholders using the Kano et al. (1984) model so as to improve the quality of higher education (HE).