| Leveraging the Principles of Lean Six Sigma in Creating Value for the User Community Shameem Nilofar, Singapore Management University (Singapore) Bolzano | ||
| Anne-Berit Gregersen, Oslo and Akershus University College of Applied Sciences | ||
| Mariacristina Vettore, Università di Padova (Italy) Bolzano | ||
| The Library as “Student Heaven”: Re-Designing Library Spaces to Enrich the Student Experience Jill Benn, The University of Western Australia | ||
| The Library as “Student Heaven”: Re-Designing Library Spaces to Enrich the Student Experience Jill Benn, The University of Western Australia (Australia) Bolzano | ||
| Guylaine Beaudry, Concordia University (Canada) Bolzano | ||
| Trends in Academic Library Space Silas Marques de Oliveira, Andrews University | ||