The management of competing organizational logics

Glenn Logan Jordan, Purdue University

Abstract

This research explored the extent to which an organization can effectively manage competing organizational goals, objectives, and underlying organizational logics (Prahalad and Bettis 1986) through decisions of organizational design and the effective use of “linking role” positions and “lateral relationships” (Galbraith 1973, 1994). This work seeks to close this gap and explain how an organization can effectively manage the tension of competing organizational logics. Drawing upon literature streams in organizational theory and strategy, the work will critically examine the ways in which organizational cultures, values, structures, and reward systems can be effectively managed to promote an effective, dual mission of teaching and research. Specifically, the work will explore how the use of “lateral relationships” and “linking roles” (Galbraith 1973) in organizations can facilitate the management of competing goal sets. The findings from this study suggest that lateral relationships and linking roles as described by Galbraith (1979) can influence the balancing of competing organizational logics. Further, this balance can, in turn, lead to excellent performance on both of the dimensions the organization is pursuing. Another finding of note is the positive influence of prior socialization on the balancing of logics. The research findings also make clear that many of the individual mechanisms create necessary, but not sufficient, influences toward balanced logics. The managerial mechanisms studied must exist in a proper organizational environment to be effective. Thus, the findings of this study suggest to a dean that these mechanisms must be part of an integrated, holistic approach to organizational management similar to Mintzberg's (1979) notions of “Gestalt.” To have the greatest opportunity for success, all of the mechanisms should be deployed in a systemic fashion to support a culture of balanced organization logics.

Degree

Ph.D.

Advisors

Woo, Purdue University.

Subject Area

Management|Social structure

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