An exploratory study of trust dynamics in disaster recovery projects
Abstract
Trust is a core factor in disaster recovery projects on two layers. It first measures project performance by predicting work relationships, it also indicates disaster recovery efficiency on community level. However, none quantitative studies have been conducted regarding trust in disaster recovery projects. This research proposes a two-dimensional trust dynamic model. The spatial dimension of the trust dynamic model is a trust measurement model. It includes three latent types of trust – dispositional trust, cognitive trust, and structural trust. The temporal dimension is comprised of short-term trust and long-term trust which is sustained from projects into business alliances or interpersonal relationship. The spatial dimension of the model was visualized using social network analysis. Such model can be applied to great scale of community members in disaster-prone areas to visualize the direct and indirect connections among government, business and communities. The research implies the importance of trust in improving performance in the aftermath of a disaster. By adopting the set of suggested strategies, communities and business could achieve higher efficiency in resource allocation during the recovery process.
Degree
Ph.D.
Advisors
Rapp, Purdue University.
Subject Area
Communication|Civil engineering|Psychology
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