Thirty Days and Counting: Conducting Effective Product Trials for Library Resources

Product trials for evaluating potential new resources can be a challenge for any library. To be most effective, several key elements must be addressed including determining suitable trial dates, establishing and confirming access, creating appropriate links, publicizing product availability, collecting usage data, and gathering feedback from participants. If one or more of these steps is missed, it is all too easy for trial access to run out before much useful data is gathered. The University Libraries at Virginia Tech have developed a method for managing this process through a Trials Workflow team and the use of free, Web-based project management software from Trello. Readers will learn about our workflow for conducting trials and discover how we work with our vendors to better manage the process for product trials.