Reimagining Research Services as Part of Major Academic Library Renovations or Other Changes: A Tale of Two Research Departments (University of Central Florida and Florida Gulf Coast University)

Two academic library research service managers discuss changes and innovations that they have coordinated in their respective libraries: University of Central Florida serving 60,000+ students (http:// library .ucf .edu /21st/) and Florida Gulf Coast University serving 15,000+ students (http:// library .fgcu .edu /admin /renewal .html) due to major building renovations or other changes that their respective libraries are conducting.

These changes and innovations include significantly downsizing print reference and other collections, relocating service points, reconfiguring public services, rethinking staffing patterns, adjusting subject librarian face-to-face activities, stepping up online services, communicating with stakeholders, and keeping students and faculty in the loop so that their voices are heard and their needs met.