Abstract
Procuring and describing content for discoverability are as important now as they ever have been, but we suggest that a successful organization should expect more from faculty and staff members. As technical skill sets become more in demand, “back of the house” staff need to step to the front. In this article we explore how two Grand Valley State University Libraries back of the house departments have partnered with other organizations on campus. Collaboration has reenergized the staff, raised the Libraries’s profile, and contributed to the Libraries’s overall success.
“Flip This House”: “Back of the House” Library Staff Engaging the Wider Campus Community
Procuring and describing content for discoverability are as important now as they ever have been, but we suggest that a successful organization should expect more from faculty and staff members. As technical skill sets become more in demand, “back of the house” staff need to step to the front. In this article we explore how two Grand Valley State University Libraries back of the house departments have partnered with other organizations on campus. Collaboration has reenergized the staff, raised the Libraries’s profile, and contributed to the Libraries’s overall success.