Abstract
RCL as a case study of the impact and consequences of a publishing partnership on academic library users and customers, e.g. impact on the purchasing decision, the product design and fit, the user experience, customer support, etc.
Publishing Partnerships: Why, When, and How Collaboration Sometimes Trumps Competition, the User Perspective
RCL as a case study of the impact and consequences of a publishing partnership on academic library users and customers, e.g. impact on the purchasing decision, the product design and fit, the user experience, customer support, etc.