Document Type
Full Paper
Conference Topic
Modeling humans and human institutions
Description
This paper uses model-based fault analysis to identify the functions and factors that may cause miscommunication between supervisors and their subordinates. In describing the system model, a system-engineering approach is used to clearly define behaviors and interactions between supervisors and subordinates in the Japanese workplace. Semi-structured interviews were conducted to extract system requirements, and the functional architecture is described. The system model was verified by interviewing business persons. Using the system model, we identify the major functions and factors disrupting communication.
DOI
10.5703/1288284317286
Included in
Interpersonal and Small Group Communication Commons, Organizational Communication Commons
Model-based fault analysis of communication between supervisors and their subordinates in the Japanese workplace
This paper uses model-based fault analysis to identify the functions and factors that may cause miscommunication between supervisors and their subordinates. In describing the system model, a system-engineering approach is used to clearly define behaviors and interactions between supervisors and subordinates in the Japanese workplace. Semi-structured interviews were conducted to extract system requirements, and the functional architecture is described. The system model was verified by interviewing business persons. Using the system model, we identify the major functions and factors disrupting communication.
