DOI
10.5703/1288284316383
Start Date
5-2017 12:00 AM
Abstract
The purpose of this paper is to explore how to use Six Sigma to improve the service process in higher education.
COinS
May 1st, 12:00 AM
How to Use Lean Six Sigma to Improve Service Processes in Higher Education: A Case Study
The purpose of this paper is to explore how to use Six Sigma to improve the service process in higher education.
