In nearly every construction project, completing the project on time is one of the most critical things for everyone involved. Late project completion causes a wide variety of complications for the entire project team. This paper seeks to identify some of the causes for delay in the last phase of construction projects: the closeout phase.

Original research was conducted to gather input from construction industry professionals about their experiences with the closeout phase of projects. Factors perceived to cause closeout delay were identified, along with perceptions about the closeout performance of survey participant’s firms. The research validated the study’s premise that the closeout phase is difficult to successfully execute, for a variety of reasons. The collective responses also shed light on the perceived effectiveness of several strategies to encourage timely project completion.


construction industry, closeout, punch list, project management, delay, substantial completion, beneficial occupancy, project success

Date of this Version



Building Construction Management

Department Head

Robert F. Cox

Month of Graduation



Master of Science

Advisor 1 or Chair of Committee

Randy R. Rapp

Committee Member 1

Robert F. Cox

Committee Member 2

James L. Jenkins