Date of Version
March 1994
Recommended Citation
Miller, Jerry, "Total Quality Management: Measuring Quality from the Customer's Viewpoint" (1994). Purdue Road School. 5.
https://docs.lib.purdue.edu/roadschool/1994/presentations/5
Start Date
3-1-1994 12:00 AM
COinS
Mar 1st, 12:00 AM
Total Quality Management: Measuring Quality from the Customer's Viewpoint