A computerized clinical reminder (CCR) system is a type of decision support system triggered by a set of Boolean rules and a knowledge base to remind healthcare providers of a recommended action. CCR system has received increasing attention as a tool to improve evidence-based practice and quality of care. This study laid out the methodology to improve CCR information quality by aligning information flow with clinicians' mental model in decision making. The results concluded the modified CCR features were perceived useful and better. This information quality framework not only expedited decision making, but significantly impacted the way clinicians prioritized CCR by eighty percent.
computerized clinical reminder system, CCR, Boolean rules, knowledge-based risk factor repository, role-based filter, prioritization mechanism, documentation interface, content organization heuristics
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