Date of Award

Fall 2013

Degree Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

Department

Computer Science

First Advisor

Charles E. Killian

Second Advisor

Jennifer L. Neville

Committee Chair

Charles E. Killian

Committee Member 1

Jennifer L. Neville

Committee Member 2

Dongyan Xu

Committee Member 3

Ramana R. Kompella

Committee Member 4

Patrick T. Eugster

Abstract

Systems software of very large scales are being heavily used today in various important scenarios such as online retail, banking, content services, web search and social networks. As the scale of functionality and complexity grows in these software, managing the implementations becomes a considerable challenge for developers, designers and maintainers. Software needs to be constantly monitored and tuned for optimal efficiency and user satisfaction. With large scale, these systems incorporate significant degrees of asynchrony, parallelism and distributed executions, reducing the manageability of software including performance management. Adding to the complexity, developers are under pressure between developing new functionality for customers and maintaining existing programs. This dissertation argues that the manual effort currently required to manage performance of these systems is very high, and can be automated to both reduce the likelihood of problems and quickly fix them once identified. The execution logs from these systems are easily available and provide rich information about the internals at runtime for diagnosis purposes, but the volume of logs is simply too large for today's techniques. Developers hence spend many human hours observing and investigating executions of their systems during development and diagnosis of software, for performance management. This dissertation proposes the application of machine learning techniques to automatically analyze logs from executions, to challenging tasks in different phases of the software lifecycle. It is shown that the careful application of statistical techniques to features extracted from instrumentation, can distill the rich log data into easily comprehensible forms for the developers.

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