Zhang, Tao and Niu, Xi, "Final Report for 2015 ER&L + EBSCO Library Fellowship Research Project" (2015). Libraries Reports. Paper 4.
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e-book, user experience, transaction logs, usage data, user test
We report findings from a comprehensive assessment of e-book user experience (search and information seeking) from transaction logs, e-book usage data, and user tests. There are differences between e-book and general searches in terms of query length, number of queries and actions per session. There are also distinctive reading patterns from e-book usage data. The user tests showed that experience levels with e-books and features of e-book platforms influenced users’ information seeking behavior. Results of the assessment have significant implications for the design of e-book features to support users’ reading strategies and help libraries create a consistent e-book user experience.