Date: May 25-26, 2017 Venue: Purdue University
There is a clear misconception across many public sector organizations that Lean Six Sigma is suited solely to manufacturing companies. However, the situation within the HE sector is very similar to that of firms within the manufacturing and service sector - facing fierce competition, limited budget availability, greatly reduced public funding, and students adopting a consumer approach to their learning. This conference aims to highlight that both Lean and Six Sigma have a role to play in developing HEIs processes by improving operational efficiency and creating a student-centric approach for higher education to better fulfil the educational mission.
The 2017 conference highlighted the roles of both Lean and Six Sigma in developing higher education institutions' processes by improving operational efficiency and creating a student-centric approach for higher education to better fulfill the educational mission. LSS is a powerful operation strategy that increases process performance, resulting in enhanced customer satisfaction and improved bottom-line results in hard savings.