Session Number
Parallel Session 3B
Keywords
Information Literacy, Statistics, Cape Peninsula University of Technology, South Africa
Description
Academic libraries are increasingly required to prove their value as university management is demanding evidence of return on investment. The Information Literacy (IL) programme at Cape Peninsula University of Technology (CPUT) Libraries has undergone a process of development over many years from the initial random training sessions to the development and approval of a certified short course.
With these developments came the need for more relevant and detailed statistics. In a parallel process, the recording of the statistics for IL and other training done by library staff have therefore also evolved over the past few years.
This paper outlines the process and development of the recording of training statistics from the initial basic requirements to accommodating the current, more detailed need for reporting. It includes the further development of the library’s statistical database to accommodate these requirements as well as the stringent report options demanded by staff and management.
Besides just recording and reporting the statistics, a very important development is how these statistics have influenced improvements or changes to the current status with the library. Therefore, some practical examples will be given as to how these statistics have been used to enhance the services of the library and add value to the user experience.
Included in
Determining Return on Investment: The Importance and Development of Statistics Collection for Information Literacy Training at CPUT Libraries
Academic libraries are increasingly required to prove their value as university management is demanding evidence of return on investment. The Information Literacy (IL) programme at Cape Peninsula University of Technology (CPUT) Libraries has undergone a process of development over many years from the initial random training sessions to the development and approval of a certified short course.
With these developments came the need for more relevant and detailed statistics. In a parallel process, the recording of the statistics for IL and other training done by library staff have therefore also evolved over the past few years.
This paper outlines the process and development of the recording of training statistics from the initial basic requirements to accommodating the current, more detailed need for reporting. It includes the further development of the library’s statistical database to accommodate these requirements as well as the stringent report options demanded by staff and management.
Besides just recording and reporting the statistics, a very important development is how these statistics have influenced improvements or changes to the current status with the library. Therefore, some practical examples will be given as to how these statistics have been used to enhance the services of the library and add value to the user experience.