Visitor Harassment Research Unit Special Papers

Date of this Version



Delphi, visitor harassment, tourist harassment, research method, qualitative research


The harassment of visitors at destinations is a pressing problem globally. It is also an emerging area of scholastic inquiry. This article explores one research technique that, despite its ability to generate new and innovative solutions to a range of problems, is not currently used in visitor harassment (VH) research: the Delphi Panel Research Method. The authors assert, if applied correctly, the technique could significantly advance knowledge in this research stream. The article also explores the technique’s evolution; the broad thoughts on which the technique is based; when the technique should be used; how the technique should be applied; the technique’s advantages and disadvantages; and ways the veracity of findings that emerge may be improved.