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Collections Data, Tools, and Strategy: Applying R, Tableau, and Excel to Print Assessment Lori M. Jahnke, Emory University |
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Laura Pascual, University of South Florida |
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Get it from the Source: Identifying Library Resources and Software Used in Faculty Research Karen S. Alcorn, MCPHS University |
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Making Collection Management Manageable: A Three-Phase Approach to an Annual Subscription Review Hannah Pearson, Cleveland State University |
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New usage reports, new insights! How to use your COUNTER data in decision making processes Athena Hoeppner, University of Central Florida |
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Reference: Product Categories in the Digital Age Kathryn Earle, Bloomsbury Publishing Plc |
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Talking of Many Things: Dashboards for Reference Services Decision Making Hui Hua Chua, Michigan State University |
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Jeff D. Staiger, University of Oregon |
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The Time has Come for eBooks, or has it? Gabrielle Wiersma, University of Colorado Boulder |
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Jordan S. Sly, University of Maryland at College Park |
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What are students saying about their reference needs? Damon Zucca, Oxford University Press |