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	Beyond EDI: An Agent’s Role in the Cloud Christine M. Stamison, Swets Anne Campbell, Swets Michael Winkler, University of Pennsylvania
	Champagne Wishes, Caviar Dreams: Incorporating E‐readers into Leisure Reading While on a Beer Budget Anna Craft, University of North Carolina, Greensboro Elisabeth Leonard, SAGE Publications Katy Ginanni, Western Carolina University
	E‐Resource Triage: Why Doesn’t My Full‐Text Resource Open and How Can I Fix It? Leslie Burke, EBSCO Information Services
	Give a Little Bit: Using Lean Tools to Create Efficiencies in Acquisitions and Beyond Lisa Spagnolo, University of California, Davis
	Mainstreaming Media: Innovating Media Collections at the NCSU Libraries Darby Orcutt, North Carolina State University
	Managing Expectations and Obligations: The Librarian’s Role in Streaming Media for Online Education Kathleen Carlisle Fountain, Washington State University Vancouver
	Moving Your Library to the Cloud Carrie Rampp, Bucknell University Jennifer Clarke, Bucknell University Bill Burkholder, Bucknell University
	Platform Choice: Policies and Practice Tina Feick, Harrassowitz Jason Price, Claremont Colleges Susan Macicak, University of Texas at Austin Dennis Brunning, Arizona State University
	Saving Time, Energy, Keystrokes and Sanity: Adventures in Order Automation Julie Kliever, Providence College K. C. Hendges, Busca, Inc. John Riley, Busca, Inc. Lynne Branch Browne, SkyRiver
	Tired of Reinventing the Wheel? Then Stop! How to Use Online Communities for Solutions to Common Library Issues Laura Warren, San Jose State University Julie Obst, Central Piedmont Community College
	Where’s Professor Watt’s Request? Streamlining to a Paperless Acquisitions Workflow Rita M. Cauce, Florida International University
	You Ought to be in Pictures: Bringing Streaming Video to Your Library Cheri Duncan, James Madison University Erika Peterson, James Madison University