RCHE Publications

Abstract

This study examines online health information quality (relevance and clarity) and the perceived value of online health information search (social, utilitarian and epistemic) and how they relate to cunsumers' satisfaction with their online health information search experience. The resulting intention to repeat a health information search over the internet is also included in a conceptual model to illustrate what drives the process.

Keywords

information searches, health and medicine, internet, behavior

Date of this Version

February 2007

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