DOI

10.5703/1288284316374

Start Date

5-2017 12:00 AM

Description

The benefits of Value Stream Mapping (VSM) in higher education are highlighted through this case study which demonstrates that by using the practices of VSM, the graduate recruiting process can be successfully improved by engaging faculty and staff in change events and with rigorous follow up.

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May 1st, 12:00 AM

A Value-Stream Mapping Success Story: MBA Recruiting Process Improvements

The benefits of Value Stream Mapping (VSM) in higher education are highlighted through this case study which demonstrates that by using the practices of VSM, the graduate recruiting process can be successfully improved by engaging faculty and staff in change events and with rigorous follow up.