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2017
Monday, May 1st
12:00 AM

Preface

Chad Laux, Purdue University
Jiju Antony, Heriot-Watt University
Elizabeth Cudney, Missouri S&T

12:00 AM

The Elimination of Waste in Higher Education: Prescriptions for Doing the Right Things the Right Way

Michael Hayden, Indiana State University
Randy Peters, Indiana State University

12:00 AM

A Continuous Improvement Journey in the Higher Education Sector: A Case Study of a University in Ireland

Seamus O’Reilly, University College Cork
Joe Healy, University College Cork
Tom Murphy, University College Cork
Ronan O’Dubhghaill, University College Cork

12:00 AM

Leadership’s Guide for Achieving Sustainable Lean Six Sigma Program Change in Higher Educational Institutions

Sandra Furterer, University of Dayton

12:00 AM

A Lean Six Sigma Approach for Improving Utilization of Walk-In Tutors

Sandra Furterer, University of Dayton
Kellie Schneider, University of Dayton
Michael Key, University of Dayton
Yusheng "Johnny” Zhang, University of Dayton

12:00 AM

A Value-Stream Mapping Success Story: MBA Recruiting Process Improvements

Paulette S. Alexander, University of North Alabama
Janyce Brennan Fadden, University of North Alabama

12:00 AM

Utilizing Six Sigma Methodology for Training Undergraduate Student for Conducting Global Field Research

Kritika Chopra, Iowa State University
Shweta Chopra, Iowa State University
Chad Laux, Purdue University

12:00 AM

From the Head to the Heart: A Case Study of the Start-Up Year for Lean Six Sigma in University College Dublin

Michael Sinnott, University College Dublin

12:00 AM

Lean Six Sigma in Academic Institutions—UK vs. Rest of the World

Stephen Anthony, Heriot-Watt University
Jiju Antony, Heriot-Watt University

12:00 AM

Applying Kaizen to University Teaching Through Weekly Course Evaluation

Ingo Kregel, South Westphalia University of Applied Science

12:00 AM

Learning Lean Six Sigma: A Student Reflective Study

Chad Laux, Purdue University

12:00 AM

Integrated Literature Review of Information Technology Leadership in Higher Education: Implications for Total Quality Management

Louis Hickman, Purdue University
Mesut Akdere, Purdue University

12:00 AM

Stakeholder Theory: Implications for Total Quality Management in Higher Education

Louis Hickman, Purdue University
Mesut Akdere, Purdue University

12:00 AM

Resolving Stakeholder Challenges in the Higher Education System

Godson A. Tetteh, Ghana Institute of Management and Public Administration

12:00 AM

How to Use Lean Six Sigma to Improve Service Processes in Higher Education: A Case Study

Na Li, Purdue University
Susan Ely, Purdue University
Chad Laux, Purdue University

12:00 AM

Designing for Standardizing on Six Sigma Education

Jing Lu, Purdue University
Chad Laux, Purdue University
Aswathy Suresh, Purdue University

12:00 AM