Session Number

Parallel Session 2C

Keywords

User experience, usability, digital library resources, mobile devices, learning environments

Description

Introduction. This study examines the theoretical variance of user experience generated by linking digital library resources via QR codes into library learning environments. Methods. A heuristic evaluation was done about the theoretical variance of user experience created by the QR code linking procedure. This evaluation was based on Garrett’s (2003) framework of user experience. The targets of the evaluation were two existing QR code portals of both Aalto and Purdue University Libraries. Results. The existing QR code portals generate variation of varying degrees into all of the elements of user experience. Conclusion. Despite the breadth of variance created, perhaps the most important factor resided in that the QR code portals may be designed to respond to the user needs of a single physical location. By taking a single physical location as the starting point of service design, all of the elements of user experience may be adjusted to responds to the user needs inherited within it. QR code portals also allow new kinds of visualizations of digital resources, which can be used to facilitate connecting with the most relevant resources. Communicating about the time dimensions of library services and different mobile workflows should be further investigated.

Share

COinS
 
Jun 2nd, 12:00 AM

Reorganizing the Relationship of Digital Library Resources and Physical Learning Environments

Introduction. This study examines the theoretical variance of user experience generated by linking digital library resources via QR codes into library learning environments. Methods. A heuristic evaluation was done about the theoretical variance of user experience created by the QR code linking procedure. This evaluation was based on Garrett’s (2003) framework of user experience. The targets of the evaluation were two existing QR code portals of both Aalto and Purdue University Libraries. Results. The existing QR code portals generate variation of varying degrees into all of the elements of user experience. Conclusion. Despite the breadth of variance created, perhaps the most important factor resided in that the QR code portals may be designed to respond to the user needs of a single physical location. By taking a single physical location as the starting point of service design, all of the elements of user experience may be adjusted to responds to the user needs inherited within it. QR code portals also allow new kinds of visualizations of digital resources, which can be used to facilitate connecting with the most relevant resources. Communicating about the time dimensions of library services and different mobile workflows should be further investigated.