“Why am I out of the loop?”: Attributions influence responses to information exclusion

Eric E Jones, Purdue University

Abstract

Studies have shown the importance of information sharing in making good decisions (Stasser & Titus, 1985). However, information sharing may also impact group dynamics and how group members feel about themselves. In particular, keeping group members out of the loop (or excluding them from information) has the potential to disrupt group functioning. Five studies demonstrated that out-of-the-loop individuals experienced depleted needs (e.g., belonging), reduced trust and liking of group members, and other negative outcomes. Experiment 1 generally demonstrated the aversive state of being out of the loop. Experiment 2 showed these deleterious effects only occurred when information exclusion appeared intentional. Experiment 3 established that constructive motives could buffer against the negative effects of intentional information exclusion. Experiments 4a and 4b showed that unintentional information exclusion deflated participants when perceived to be preventable rather than unpreventable. These studies also provided evidence for mediating processes. Information exclusion signals poor standing in a group, hinders one’s ability to contribute to the group, and directs one to make unfavorable social comparisons and to feel less self-efficacy, leading to deleterious psychological effects.

Degree

Ph.D.

Advisors

Kelly, Purdue University.

Subject Area

Social psychology

COinS