Copyright (c) 2013 Purdue University All rights reserved. http://docs.lib.purdue.edu/charleston Recent documents in Charleston Library Conference en-us Fri, 03 May 2013 13:01:10 PDT 3600 http://docs.lib.purdue.edu/charleston/2009/ContentDev/14 http://docs.lib.purdue.edu/charleston/2009/ContentDev/14 Theresa Liedtka et al. http://docs.lib.purdue.edu/charleston/2011/TechIssues/12 http://docs.lib.purdue.edu/charleston/2011/TechIssues/12 Educational films have been a standard feature of classroom instruction for decades, but the growth of online education is challenging how librarians can support the media needs of their faculty. Legacy physical collections exist on library shelves, but license and copyright restrictions may limit their use in online courses. Streaming collections are available in the marketplace but may not be affordable to license. Free or subscription media sources may be available but do not meet the needs of some instructors. This paper describes the comprehensive approach taken by library staff to manage streaming media demand on the Vancouver campus of Washington State University. It also addresses fair use and TEACH Act interpretations that should inform and guide the work of librarians in streaming media management.

]]> Kathleen Carlisle Fountain http://docs.lib.purdue.edu/charleston/2011/TechIssues/11 http://docs.lib.purdue.edu/charleston/2011/TechIssues/11 Carrie Rampp et al. http://docs.lib.purdue.edu/charleston/2011/TechIssues/10 http://docs.lib.purdue.edu/charleston/2011/TechIssues/10 Do you know that the library issues you regularly face cannot possibly be exclusive to your library? Would you like to find better solutions without “re‐inventing the wheel”? Have you tried participating in an online library community? This lively discussion based session focuses on participating in online communities and networking through social media as free resources for theoretical and practical solutions to common library issues. Common community offerings, including continuing education and far‐reaching collaboration opportunities, are discussed as tools for addressing any range of library issues. Furthermore, tweeting, e‐mail digesting and other best practices for making the most of community participation will be discussed as beneficial acts of membership rather than time-consuming distractions from your real library work. This paper will summarize the experiences and concerns about online communities shared during the Charleston Conference session. It will offer ways to get the most out of online community participation and how online community participation has benefited librarians who have used it as a solution to their everyday work‐related issues.

]]> Laura Warren et al. http://docs.lib.purdue.edu/charleston/2011/TechIssues/9 http://docs.lib.purdue.edu/charleston/2011/TechIssues/9 This year has garnered ample conversation and controversy regarding new cloud‐based ILS systems and their value to libraries. The emphasis of these discussions has been on integrating cloud‐based systems with database services/aggregators and libraries, but there has been very little mention of the Agent or Information Solutions Provider (ISP). Is there a role for the ISP in this new medium? If so, what is it? The presenters, librarian and vendors both, will highlight thoughts and theories on an integrated approach among ILS vendors, ISPs and librarians. Experienced in working with web‐based e‐procurement systems for corporate libraries, ISPs are in a unique position to offer streamlined, real‐time integration with cloud‐based services. These services (the silver linings) go beyond EDI to include exchanging licensing information, pricing, purchase orders and renewals, just to name a few. Information Solution Providers are already comfortable in the cloud and are dedicated to playing a vital role in the supply of information.

]]> Christine M. Stamison et al. http://docs.lib.purdue.edu/charleston/2011/TechIssues/8 http://docs.lib.purdue.edu/charleston/2011/TechIssues/8 Faced with a higher-level imperative to improve organizational effectiveness, how do you approach that task at an operational level? What are the specific teams and skills needed to transform processes for the future? This session explored topics related to workflow analysis and redesign based on a Business Process Improvement effort at the University of California, Davis. Working with a consultant, a team composed of key players from acquisitions and accounting units examined ordering processes that were particularly cumbersome, eventually focusing on credit card ordering. The team learned many useful process evaluation tools including cross-functional “swim lane” maps, cause and effect diagrams, and a variety of methods for identifying wastes and assessing customer satisfaction (or lack thereof). While some attention was paid to the particular aspects of the credit card workflow, more weight was given to general principles, tools, and applications to other workflows. Attendees learned about the process analysis tools, with emphasis on the swim lane map, in enough detail to start applying them in their own environments.

]]> Lisa Spagnolo http://docs.lib.purdue.edu/charleston/2011/TechIssues/7 http://docs.lib.purdue.edu/charleston/2011/TechIssues/7 Julie Kliever et al. http://docs.lib.purdue.edu/charleston/2011/TechIssues/6 http://docs.lib.purdue.edu/charleston/2011/TechIssues/6 In the spring of 2010, staff at Western Carolina University’s Hunter Library began investigating how to use end of year funds. One of the chosen ideas was to experiment with circulating Kindles loaded with leisure reading titles. The pilot program was initiated as a result of the convergence of the Dean of Library Services’ enduring interest in the positive impact reading has on society; the library’s need to spend its money wisely, but quickly; and a growing interest in innovation. The Kindle lending program became a successful service, but it was not without its challenges. This article covers the setup required for lending Kindles pre‐loaded with electronic titles.

]]> Anna Craft et al. http://docs.lib.purdue.edu/charleston/2011/TechIssues/5 http://docs.lib.purdue.edu/charleston/2011/TechIssues/5 The evolution from a single e-book platform option to numerous platform choices has created a challenge. This dilemma touches all players in the selection and delivery of information including the library patrons, the content selectors, and e-resource managers. In times of stretching limited dollars, effective asset allocation is an increasing concern. The primary speaker will introduce the session and option of platform neutral. The individual librarians will present an aspect of how they implemented their choice. Here are issues identified to be addressed: when to use multiple platforms or not; using cost measures to evaluate a platform; using a discovery system to avoid platform choice. The actual issues to be covered will reflect the experiences of the three participating librarians from their own experience. Attendees will learn how other librarians have approached and managed the challenge. The attendees will have practical examples they can decide to apply to their situation. Open issues are expected to be raised through the Q&A session such as the evolving options for readers and mobile delivery.

]]> Tina Feick et al. http://docs.lib.purdue.edu/charleston/2011/TechIssues/4 http://docs.lib.purdue.edu/charleston/2011/TechIssues/4 Since 2003, James Madison University has been building a streaming video collection. Using vendor licensing and fair use guidelines, the University Libraries’ have added thousands of online videos via either purchased files or in-house digitization. Whether through media collections or title by title, the Libraries strive to provide faculty and students with access to the resources they require at the time and place they need it. The Libraries’ efforts in building and maintaining this collection from selection to licensing and from digitization to access over the last seven-eight years has presented numerous learning opportunities and eye-opening moments. Through their experience, Libraries’ staff have utilized systems and multiple workflow evaluations to streamline processes and procedures. In addition, aspects of the process have evolved with technology and as more vendors enter the world of digital rights. Still, the act of streaming media for use within an academic setting is a complex, multi-step process. However, the Libraries’ have found the pay-off for its efforts to be well worthwhile.

]]> Cheri Duncan et al. http://docs.lib.purdue.edu/charleston/2011/TechIssues/3 http://docs.lib.purdue.edu/charleston/2011/TechIssues/3 The Association of College and Research Libraries (ACRL) predicates its "Guidelines for Media Resources in Academic Libraries" on assumptions that general principles of collection management and library service apply equally to media formats (http://ala.org/ala/mgrps/divs/acrl/standards/mediaresources.cfm). Yet, implicit in ACRL's Guidelines is the additional (and perhaps contradictory) assumption that, to be effective, academic library media collections and services must form a separately administered "program," headed by a single librarian. At The North Carolina State University (NCSU) Libraries, we have instead chosen to administer our many media collections and services using the same structures we use for those of other formats, interweaving media into the very fabric of the NCSU Libraries' collections and services. While they sometimes pose particular challenges, media are increasingly present and significant in our collections, and "mainstreaming" them – dealing with them as a holistic part of our already diverse portfolio of formats – has meant tremendous benefits for budget, workflow and user experience. As the unofficial "coordinator" of media collections for a decade (one of many hats!), I offer a quick review of our many collections and service points, including: a "media center" that is now integrated into the library's main circulation desk, an open-shelf circulating DVD collection, video game collections, and a vast and growing collection of online films (both vendor- and library-hosted, and many of which are not owned anywhere else in streaming format). Our media collections and approaches to providing them are equally forward-thinking.

]]> Darby Orcutt http://docs.lib.purdue.edu/charleston/2011/TechIssues/2 http://docs.lib.purdue.edu/charleston/2011/TechIssues/2 Having trouble finding an inquiring faculty’s request because it is not in your ILS? This is no longer an issue at Florida International University (FIU) Libraries since we created OLAS (Online Library Acquisitions System), an electronic system to gather, organize, and store incoming new material requests. The implementation of OLAS was a big step towards paperless acquisitions. This session will show the previous paper intensive acquisitions workflow, and the new streamlined electronic workflow. It will demonstrate the advantages of having acquisitions processes trackable at all times online, instead of buried in a paper file. In creating OLAS, my goal was to streamline acquisitions procedures by creating a central database for incoming new material requests. This database could be searched and organized to simplify ordering and to find the status of any request at any time in the acquisitions process. Our ILS tracks our orders once they are placed, but it was important for us to be able to track the pre‐order steps, as not every request is automatically purchased. It was also very important for us to keep a record of the requests that were not ordered due to duplication or other reasons. This new system has greatly improved efficiency and accountability. I’m very pleased to be a participant in Charleston’s first year of Pecha Kucha‐like Shot Gun Sessions. This practical, concise presentation format is a great way to present this acquisitions management system we created at FIU.

]]> Rita M. Cauce http://docs.lib.purdue.edu/charleston/2011/TechIssues/1 http://docs.lib.purdue.edu/charleston/2011/TechIssues/1 This session, geared toward e‐resources staff, will discuss the common reasons why e‐resources fail and how to troubleshoot to get them going again. It will show the reasons why these failures occur, and give suggestions on the quickest ways to make the resources available to patrons. The objective is to give audience members a workable plan to keep resources available to their users.

]]> Leslie Burke http://docs.lib.purdue.edu/charleston/2011/Plenaries/11 http://docs.lib.purdue.edu/charleston/2011/Plenaries/11 Melody Burton et al. http://docs.lib.purdue.edu/charleston/2011/Plenaries/10 http://docs.lib.purdue.edu/charleston/2011/Plenaries/10 Brad Eden http://docs.lib.purdue.edu/charleston/2011/Plenaries/9 http://docs.lib.purdue.edu/charleston/2011/Plenaries/9 Debora Cheney et al. http://docs.lib.purdue.edu/charleston/2011/Plenaries/8 http://docs.lib.purdue.edu/charleston/2011/Plenaries/8 Bill Hannay et al. http://docs.lib.purdue.edu/charleston/2011/Plenaries/7 http://docs.lib.purdue.edu/charleston/2011/Plenaries/7 Greg Tananbaum et al. http://docs.lib.purdue.edu/charleston/2011/Plenaries/6 http://docs.lib.purdue.edu/charleston/2011/Plenaries/6 T. Scott Plutchak et al. http://docs.lib.purdue.edu/charleston/2011/Plenaries/5 http://docs.lib.purdue.edu/charleston/2011/Plenaries/5 Clifford Lynch et al.