Technical Services Talk: Fostering Faculty Collaboration through Reorganization and Communication

Do you wish you could get out from behind your desk and find out what patrons really want? Are you stuck staring at your computer screen wishing your department’s workflow could be more efficient and effective? If this sounds like you, come to this session to hear how one mid‐size technical services department (acquisitions, cataloging, serials, and e‐resources) at a regional public university of 6,000 students created a leaner, meaner, more focused unit by doing just that. By reorganizing our department and overhauling our workflow to take a more active role in the collection development process, we revitalized relationships with faculty and students to communicate and collaborate with faculty year‐round. Focused on small and mid‐size libraries, this session will teach attendees practical strategies to create more efficient workflows to better interact with users and hopefully save time and money in the process. Time will be built into the session for attendees to share about similar issues they have faced and their ideas on improving workflows and communication.